Privacy Policy

A legal disclaimer

D & V Mechanical, Inc. (“D&V Mechanical,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.dvmechanicalductless.com, contact us, request an estimate or service, or otherwise interact with our business.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Service or property address
Information about your heating, cooling, or HVAC needs
Information submitted through contact, estimate, financing, or rebate forms
Any other information you choose to provide

We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to questions and service requests
Schedule appointments and provide estimates
Provide HVAC installation, maintenance, and repair services
Assist with eligible rebates, incentives, and financing programs
Communicate with you about your project or service
Send promotional emails or other marketing communications when you have chosen to receive them
Improve our website, services, and customer experience
Analyze website traffic and advertising performance
Protect our business and comply with applicable laws

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

3. Rebates and Financing

If you request assistance with rebates, energy-efficiency programs, or financing, we may collect and share information necessary to process your application or determine eligibility.

Information may be provided to participating utilities, government or energy-efficiency programs, lenders, financing providers, or program administrators as necessary to complete your request. These third parties may have their own privacy policies and terms governing how they use your information.

4. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, measure advertising performance, and improve our marketing.

We may use third-party services such as website analytics platforms, advertising platforms, website hosting providers, or similar technology providers. These services may collect information about your device and interaction with our website.

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

5. How We Share Information

We may share information with trusted service providers that help us operate our business, including website hosting providers, marketing and analytics platforms, financing providers, rebate program administrators, software providers, and other contractors.

We may also disclose information when required by law, to protect our legal rights, or in connection with a merger, sale, or transfer of the business.

D&V Mechanical does not sell your personal information for money.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, satisfy legal or regulatory requirements, resolve disputes, and operate our business.

8. Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also opt out of marketing communications at any time.

To make a privacy-related request, please contact D&V Mechanical using the contact information below.

9. Children's Privacy

Our website and services are intended for adults seeking heating, cooling, and HVAC services. We do not knowingly collect personal information from children under the age of 13.

10. Third-Party Websites

Our website may contain links to third-party websites, financing providers, manufacturers, rebate programs, utilities, or other services. D&V Mechanical is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements. Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how D&V Mechanical handles your information, please contact us:

D & V Mechanical, Inc.
Phone: 401-741-2704
Website: www.dvmechanicalductless.com